Why ProSonic?
Prosonic is an authentic online company, duly registered and verified by institutions to offer products at the best possible price by the reduction of operational costs, the elimination of intermediaries and that in the comfort of your home or office. No more crowded stores and uninformed sales people, not to mention the frenzied traffic.

How secure is my online purchase?
We use the latest software to protect visitors to our site and do not store any financial data. All online purchases are managed by Virtual Card Services from a secured site to give you peace of mind.  The renowned 3D secure verification process is also used to ensure that no fraudulent credit cards are used on our site.  There is also the option of direct deposits into our bank account for those still uncomfortable with credit card purchases online.  We will never sell or make your email address available to any 3rd parties. Please visit Virtual Card Services for more information.

What is the ordering process and timeline?
Orders are processed once payment is verified by the bank. We use courier companies with a tracking service to ensure the safe delivery of your purchases. See terms and conditions for more detail.

Is my order insured?
Yes, and the insurance is included in the price to protect both our customers and our company.

Delivery
Your order will be shipped to the address you provide by a courier company after proper notification, please ensure your availability during the agreed delivery time.  Courier companies will attempt to contact you if no one is present but may charge an additional fee if the order is returned to their warehouse due to the unavailability of the recipient.

Are there any additional charges?
No, the price you see is the price you pay.  We do not charge any other hidden charges whatsoever.

Can I use PayPal for online purchases?
PayPal is offered by First National Bank and is an alternative to credit card purchases. We will offer this service in the future, provided that there is sufficient interest from our customers.  See the PayPal www.paypal.com/za and FNB www.fnb.co.za websites for terms and conditions.

About our products
All our products are best of breed and obtained with a full manufacturer's warranty, we do not sell any grey imports.  You will not find any cheap and inferior products on our site as we care too much about our reputation.